Payment Categories
Categorization of payments is the first step of payment assignment. Activate and deactivate your required payment categories in the Nitrobox Webportal to assign payments to documents and orders in the next step. Here's how.
A payment category classifies a Payment Transaction, by purpose (for example customer payment, bank fee, chargeback).
Categorization is the first step of payment assignment:
- Assign a category to the transaction
- If the category is assignable, assign the payment to invoices, credit notes, or orders
Categories that are not assignable (for example fees) must not clear open documents.
Transactions without a matching rule typically start as UNCATEGORISED until categorized automatically or manually.
Create a payment category
Go to: Configuration > Payment > Payment Categories
- Click + (Add) in the top left of the overview.
- Enter a unique Name.
- Set Assignable (whether payments in this category can be assigned to invoices / credit notes).
- Set Enabled.
- Save.
The new category appears in the overview immediately.
Enable, disable, and assignable
In the Payment Category Overview:
| Column | Meaning |
|---|---|
| Enabled | Toggle — category available for use |
| Name | Category name |
| Assignable | Checkbox — if checked, transactions in this category can be assigned to documents |
| Actions | Delete (trash icon) |
Changes to Enabled and Assignable apply from the overview.
Delete a payment category
In the overview, click the trash icon in the Actions column for the category you want to remove.
Prefer disabling a category that is already in use over deleting it, unless you are sure no transactions or rules still reference it.
Default categories
Common default categories include:
| Category | Typical use | Usually assignable? |
|---|---|---|
| CUSTOMER_PAYMENT | Incoming customer payments (card, SEPA, wallet, …) | Yes |
| CHARGEBACK | Chargebacks / disputes | Depends on configuration |
| BANK_FEE | Bank or PSP fees (processing, dispute fees, …) | No |
| UNCATEGORISED | Fallback when no clear classification applies | No (until reclassified) |
Your tenant may show additional categories. Enable only those you need.
Next steps
- Categorize and assign transactions: Payment Assignment
- Automatic classification: Payment Categorization Rules (per Merchant Payment Account)
- Concepts: Payment Transactions · Settlements
Updated 20 days ago