Payment Providers

Payment providers (PSPs) process charges, refunds, and settlement data on behalf of your business. instellix does not act as a PSP — it orchestrates payment intents, settlements, and payment assignment against the provider accounts you connect.

For full-service payment (charging managed by instellix), you configure Stripe or Adyen in the webportal, then link them to merchant payment accounts, gateways, and customer payment accounts.

What you configure

A typical full-service setup includes:

1. Provider credentials — API keys and environment settings for Stripe or Adyen
2. Webhooks / reporting — so instellix receives payment results and settlement data (provider-specific)
3. Retry Strategy — automatic retries after recoverable failed charges
4. Merchant Payment Account (MPA) and Merchant Payment Gateway — routing of charges by currency and provider
5. Customer Payment Accounts (CPA) — stored payment methods used for charging

Supported providers for full-service charging

Other providers may be available for hybrid or self-managed payment setups. See Payment Management.

Payment Providers in the webportal

To configure a payment provider, go to: Integration > Payment Providers

Select Stripe or Adyen to manage credentials, webhooks/reporting (where applicable), and the Retry Strategy.

Related articles

• Payment Provider Stripe
• Payment Provider Adyen
• Payment Retry Configuration
• Merchant Payment Accounts
• Merchant Payment Gateways
• Customer Payment Accounts